Way to Health

Legal & Privacy

Security Policies & Procedures

Policies and procedures followed to keep the solution in compliance with HIPAA and associated privacy regulations.

Acceptable Use Policy

Rules & policies that restrict the ways in which the website or system may be used and guidelines as to how it should be used.

Master Services Agreement

Defines the terms that will govern any contractual relationship between Penn Medicine and other parties for the use of Way to Health.

Service Level Agreement

Defines our commitment to service availability specifically around quality, availability and responsibilities.