Policies and procedures followed to keep the solution in compliance with HIPAA and associated privacy regulations.
Policies and rules required to comply with carrier compliance requirements, industry standards, and applicable law.
Rules & policies that restrict the ways in which the website or system may be used and guidelines as to how it should be used.
Defines the terms that will govern any contractual relationship between Penn Medicine and other parties for the use of Way to Health.
Defines our commitment to service availability specifically around quality, availability and responsibilities.